Color Factory Class Action Lawsuit: Settlement Details Revealed
Copyright: Zocron, LLC
Company
Color Factory
Why
Undisclosed ticket fees
Total Settlement Amount
$714.7K
Maximum Individual Claimant Award
Varies
Claim Deadline
December 23, 2024
A $714.7K settlement fund now awaits thousands of visitors who purchased tickets between 2018 and 2023 to the Color Factory, an interactive art exhibit in New York. This class action lawsuit settlement alleges the interactive museum failed to properly disclose ticket fees. Affected consumers can now file claims under the New York class action settlement, potentially receiving cash payments as compensation for their ticket purchases and unauthorized charges.
Settlement Overview and Eligibility
The Color Factory LLC has agreed to establish a settlement fund of $714,705.68 to resolve claims about undisclosed electronic ticket fees at its NYC location. We can confirm that the settlement agreement addresses allegations of violations of New York Arts and Cultural Affairs Law § 25.07(4), specifically regarding the failure to properly disclose fees before ticket selection.
The settlement covers consumers who purchased electronic tickets and paid fees for the NYC Color Factory between August 29, 2022, and January 23, 2024. Eligible class members of the settlement class will receive a proportional share of the net settlement fund, with the amount varying based on the fees paid during ticket purchases. The deadline to submit a claim is December 23, 2024.
While the Color Factory denies any wrongdoing, they have agreed to modify their ticket purchase process. The company has implemented changes to display "Taxes & Fees" when tickets are first selected, ensuring compliance with New York Arts & Cultural Affairs Law.
For approved claims, settlement payments will be distributed 60 days after the defendant makes their final installment payment to the settlement fund. We encourage eligible consumers to submit their claim forms through the official settlement website to participate in this pending class action settlement.
Conclusion
This Color Factory class action lawsuit settlement marks a significant victory for New York consumers, establishing clear standards for ticket pricing transparency. Our research shows the $714,705.68 settlement fund offers real compensation opportunities for thousands of visitors affected by undisclosed fees between 2018 and 2023.
The Color Factory's implementation of transparent fee disclosure practices demonstrates the lasting impact of this legal action. Their system changes now serve as a model for other entertainment venues across New York State.