Thomson Reuters Faces Legal Battle in San Francisco Over Data Privacy

thomson reuters clear settlement

Company
Thomson Reuters Corp.

Why
Data privacy

Total Settlement Amount

$27.5M

Maximum Individual Claimant Award
$48

Claim Deadline
December 6, 2024

 

A $27.5 million class action civil suit has erupted in San Francisco, putting Thomson Reuters at the center of a heated data privacy controversy. The information services giant faces serious allegations in the heart of America's tech capital.

The class action lawsuit against Thomson Reuters in San Francisco represents a crucial moment for consumer protection. Our investigation reveals how this case could reshape the way major corporations handle personal information, potentially affecting millions of Americans whose data flows through corporate databases daily. This legal challenge questions the fundamental practices of data collection and distribution that have become increasingly contentious in our digital age.

Legal Battle Overview

The United States District Court for the District of Northern California has granted preliminary approval for a $27.50 million class action settlement against Thomson Reuters. The lawsuit, filed by two San Francisco Bay Area residents acting as plaintiffs, centers on Thomson Reuters' CLEAR platform, which allegedly collected and sold personal information of approximately 40 million Californians without their consent.

CLEAR's database contains extensive personal information, including photographs, criminal history, financial records, and employment details. What's particularly concerning is that the platform also incorporates non-public information such as:

  • Live cell phone records

  • Location data from license plate detections

  • Real-time booking information

  • Historical arrest records and intake photos

The settlement terms require Thomson Reuters, the defendants in this case, to implement significant changes to its data practices. The company will establish a dedicated website for California residents to learn about CLEAR's operations. Additionally, we've confirmed that Thomson Reuters will modify its data removal process, no longer requiring California residents to provide driver's licenses when requesting data deletion.

Based on current estimates, eligible California residents who lived in the state between December 2016 and October 2024 may receive between $19.00 to $48.00 in compensation. The company, while not admitting wrongdoing, has agreed to maintain these enhanced privacy protections for four years following the settlement's final approval.

Settlement Terms and Impact

Our investigation into the Thomson Reuters class action settlement reveals comprehensive compensation and reform measures. The company has established a substantial $27.50 million settlement fund to address privacy concerns in San Francisco and throughout California. Eligible class members can expect to receive between $19.00 to $48.00 in damages.

The settlement implementation follows a clear timeline:

  • Claim submission deadline: December 6, 2024

  • Final approval hearing: February 13, 2025

  • Implementation of changes: Within six months of court approval

Our analysis shows that Thomson Reuters will enhance its data protection measures by implementing stricter data retention schedules and increasing the frequency of compliance audits. The company will also modify its search result displays to better protect personal information, including limiting default reports about relatives, associates, and property records.

California residents will benefit from a streamlined data deletion process, no longer requiring driver's license submission for verification. Additionally, Thomson Reuters will share verified deletion requests with third-party data licensors to ensure comprehensive removal of personal information from CLEAR's data sources.

Privacy Rights Implications

The Thomson Reuters case highlights the growing importance of consumer privacy rights in California. The California Consumer Privacy Act (CCPA) has established crucial consumer protections, including:

  • Right to access and delete personal information

  • Control over data sharing and sales

  • Protection of sensitive personal information

  • Right to correct inaccurate data

Data broker activities have become increasingly scrutinized, with the California Privacy Protection Agency receiving a $10 million budget specifically for privacy rights education and enforcement. We're seeing particular attention focused on "dark patterns" and manipulative practices that invalidate consumer consent.

The Thomson Reuters case in San Francisco represents a broader trend in privacy enforcement, as data brokers must now register with authorities and comply with strict deletion requirements. We've noted that companies failing to register or respond to deletion requests face fines of $200 per day, reflecting California's commitment to enforcing consumer protection laws.

Conclusion

This class action lawsuit against Thomson Reuters marks a decisive shift in corporate data privacy accountability. We've witnessed how a single lawsuit has prompted substantial changes in data handling practices, resulting in a $27.50 million class action settlement and enhanced privacy protections for millions of Californians.

The ripple effects of this settlement extend beyond immediate financial compensation. Our research shows this case has established new standards for data broker accountability, pushing companies to reassess their data collection and distribution practices. California's strengthened privacy protection framework, backed by significant enforcement budgets and strict penalties, signals a clear message about the value of personal data rights.

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